Ensuring Last Room Availability Contracts

The first level of control used to ensure rate and capacity throughout the year to meet demand is to address Last Room Availability (LRA) contracts, which ensures that if the room type is still selling the customer’s negotiated rate should be applied.

Our system is unique in this area in that the contractual terms are copied and retained so that the customer and BSI remain in control of the contractual terms and thus can identify any breach and address at time of booking.

Although LRA is an important control, it can result in ‘inflationary’ pressure, where customers can be paying ultimately more for an LRA agreement rate versus a lower Non Last Room Availability Agreement, and ultimately if the rooms are all sold then they are not available to the customer.

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