Traveller Tracking and Security
Following the July 2005 London Bombings, one company with over 5,000 UK employees, using multiple booking channels – agencies, Internet, direct – took over 3 days to ascertain how many people they had affected by the terrorist attacks.
By working with BSI, our clients not only reduce costs through policy compliance, but also demonstrate their commitment to duty of care and avoid any potential legal action against them for not providing adequate security advice and tracking mechanisms.
Through specialist database management BSI can react quickly with comprehensive reporting on all transient and group accommodation travellers in a specific geo-coded destination. XML data feeds enable useful information such as hotel name, distance from security point, number of nights staying, booker’s name & contact details, employee’s office address and mobile phone number.
Crisis Management
BSI’s documented Crisis Management Plan, which helps clients achieve traveller security and tracking, incorporates:
- In-house 24/7 personnel available to handle all emergency status incidents;
- Priority room allocations for clients at major hotel suppliers;
- Central food & beverage services, incident administration centres, medical facilities and ground transport all facilitated quickly and efficiently in response to an incident.
Security Alerts
As an integrated and wholly owned business providing a 24-7 operational service, BSI is well-placed to provide a robust, credible and highly responsive service in emergency scenarios including air & rail incidents (such as security alerts and accidents), bomb threats & explosions, sudden warfare & terrorist threats.
BSI’s appointed Crisis Management Team feed up-to-the minute alert information, to nominated client personnel on a 24-hour-a-day response basis. The same BSI Crisis Management Team would also mobilise for ‘demand surge’ events including the effects and impact of weather and restricted transport scenarios.