The Board of Management is the senior management team through which the operational management of the group business is directed.
Trevor joined BSI in 2000 as Head of Account Management & Supplier Relations and joined the main board in 2004 as Commercial Director overseeing supply management, customer relationship development and group commercial strategies. In April 2008 Trevor was appointed by the board as Managing Director and following Capita Group's acquisition of BSI in December 2010, Trevor was appointed MD both the BSI and Capita Business Travel businesses, incorporating specialist rail, accommodation, air, meetings and events businesses in the UK and Europe.
In 2011, Trevor was appointed as a supplier director to the board of ITM (Institute of Travel and Meetings) UK & Ireland.
Ian Lower, MA
Information Technology Director
Ian joined BSI in 2002 as Head of Information Technology, and joined the Group board in 2005. Having previously worked in the finance sector and with a background of senior IT management and major software development, Ian was able to bring both discipline and innovation to BSI’s reinvestment in technology, resulting in leading-edge systems and a highly-skilled in-house team. Ian holds an MA from the University of Exeter and has previously been a member of HEDNA (Hotel Electronic Distribution Network Association).
Director of Operations
Fran joined BSI as a reservation consultant in 1989 and was promoted to Operations Manager managing BSI’s Taunton Centre of Excellence in 1993. Following the opening of the Cheadle Centre of Excellence in 2005 and the group’s acquisition of International Reservations in 2007, Fran was promoted in 2007 to the role of Director of Operations overseeing all operational service delivery across the group excluding BSI Meetings & Events.